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Elements and Performance Criteria

Required Skills

This describes the essential skills and knowledge and their level required for this unit

Required Skills

consider wide range of alternatives before making logical decisions

define and solve problems

demonstrate attention to detail

demonstrate effective interpersonal interactions

encourage the participation of other committee members

gain cooperation of stakeholders

listen actively

locate and interpret community information

manage components of projects

negotiate collective outcomes

provide credible reliable and timely information and well reasoned advice and opinions

recognise the relevance and significance of information for the planning process

resolve conflicts constructively with a minimum of fuss

summarise and explain key information clearly

think creatively big picture outside the box

value diversity of views and perceptions of risks

work cooperatively

work within organisational boundaries and cultures

write clearly concisely using accurate terminology

Required Knowledge

Australian Standard ASNZS

culture diversity and history of communities environments and associated concerns issues and sensitivities perception of risks

decision making techniques

emergency risk management terminology concepts and principles

group dynamics strategies for team building and resolving conflict

meeting procedures

planning process and the kinds of outcomes and benefits for communities

relevant legislative and regulatory requirements

research tools and demographic and economic analysis techniques emergency risk management tools

Evidence Required

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Assessment must confirm the ability to

explain the planning process and promote its benefits to a wide range of audiences

develop an appropriate and sustainable emergency planning process in cooperation with the committee and own organisationconstituency

work with committee members and own organisationconstituency to develop plans that are readily understandable by users and able to be implemented effectively

work cooperatively with others to develop emergency plans that have own organisationconstituency approval and broad community and stakeholder support

promote ownership from stakeholders for the planning process used and the planning outcomes

evaluate planning process and outcomes with organisationconstituency

maintain momentum and achieve allocated planning tasks within available resources

Consistency in performance

Competency should be demonstrated in a range of contexts throughout the life of an emergency planning project or during components of a number of projects

Context of and specific resources for assessment

Context of assessment

Competency should be assessed making significant contributions to an emergency planning process either as an individual or as the representative of a stakeholder organisation or constituency in the workplace or in a simulated workplace environment

Specific resources for assessment

Access to a community and the opportunity to participate in an actual or simulated emergency planning process

Guidance information for assessment

Information that will assist or guide assessment will be written during Phase II of the Review of the PUA Public Safety Training Package

Information that will assist or guide assessment will be written during Phase II of the Review of the PUA00 Public Safety Training Package.

Range Statement


The Range Statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the Performance Criteria is detailed below.
Communities are groups with shared associations and may include	Geographic groups of people such as: neighbourhoods states/territories, cities, towns, suburbs local government areas, regions, states/territories and the nation Groups of people exposed to a particular hazard Groups such as government organisations, non-government organisations, members of parliament Providers of goods, services and information (lifelines) transport, utilities, communications health, safety, comfort Shared-experience groups of people such as: particular-interest groups, professional groups age, ethnic groups, language groups tourists Workers in industry sectors such as: agriculture manufacturing (eg. food processing) commercial mining emergency services
Drivers may include	Changes in community characteristics Changes in insurance policies and premiums Changes in legislation, policies and disaster/emergency management plans New sources of risk or changed perception of risk Strategic and corporate plans Planning deficiencies Recent emergency incident reports/debriefs, safety issues Recent judicial decisions
Legislative, regulatory and organisational requirements may include	Acts dealing with disasters, emergencies, occupational health and safety and the environment Building codes Land use planning Local government regulations Planning requirements for public health, building, fire prevention Privacy Regulations for handling/transport of dangerous goods Safety standards
Policies and procedures may include	Agreements between agencies and/or organisations Emergency management arrangements specified in legislation or policies Existing disaster or emergency management plans Standard operating procedures (SOPs)
Stakeholders may include	Emergency services (eg. fire, police, SES, ambulance, recovery agencies) Event organisers (eg. concerts, car rallies, sport) Hospital/medical personnel and care givers Interest, community, professional and industry groups Local business people Local government (eg. elected representatives, shire engineers, community development officers) Managers of critical infrastructure (eg. telecommunications, mining, petrochemical and gas) Managers of high occupancy facilities (eg. shopping centres, high rise apartment/office blocks) Providers of utilities (power, water, radio/TV) School staff State/territory/commonwealth agencies (eg. public works, human services, health, transport, natural resources, primary industry, environmental protection, emergency management) Tourist operators Venue operators
Practical constraints may include	Arrangements, roles and responsibilities set down in existing emergency management plans Availability of technical expertise, technology, equipment Budgets, time, availability and capability of people Land use planning Legislation covering emergency management, environmental management Limited community knowledge of emergency risk management processes and benefits Local government regulations Political, social and cultural considerations Safety standards
Consultation and community education strategies may include	Advertising in local media Broadcast facsimile and email messages, web sites Contacting individual organisations, professional bodies, unions and recreational/sport associations Distributing pamphlets Focus groups, workshops, surveys Initiating media interviews Letters and articles written for specific audiences Meetings with groups, key individuals and leaders of minority/ethnic/cultural groups Presentations to a variety of community groups; speaking at community functions Preparing media releases
Research tools may include	Affinity analysis Brainstorming, visioning Cause and effect analysis, force field analysis Emergency risk management tools Rank-It, SWOT analysis
Community information may include	Characteristics of natural, local and built environments Demographics (population distribution, social, cultural, health status and education data) Details of key infrastructure and emergency/support services Economic activity reports (employment, products, services, revenue) Government reports (eg. environmental impacts)
Sources of community information may include	Community information booklets Credible individuals, group and community leaders Documented outcomes of emergency risk management processes conducted by communities, organisations and companies Family and historical records Libraries, research reports, Australian Bureau of Statistics data Media, council and emergency service personnel and records Special needs groups, significant cultural organisations
Sources of risk may include	Commercial activity and legal relationships Economic Human behaviour and individual activities Industrial activities Management activities and controls Natural events Political circumstances Technology/technical issues Terrorism
Planning for response may include	Collecting, processing and disseminating information Communications systems Coordinating and deploying resources Liaison between organisations, agencies Management structure Negotiating outside assistance and providing assistance to other areas Operation of the emergency operations centre Preparation and activation of warnings, distribution of public information Roles of support organisations
Planning for the evacuation may include identification of	Enabling legislation and/or regulations Evacuation routes Health and safety needs of mass gatherings Management structure Organisations responsible for arranging and coordinating transport Organisations responsible for conducting and assisting with the evacuation Organisations responsible for operating evacuation centres Preparation and activation of warnings, distribution of public information, media management Registration teams Sites suitable as assembly areas Sites suitable as evacuation centres Strategies for communicating with diverse ethnic, cultural and language groups Strategies for gaining community cooperation
Planning for recovery may include	Assisting with business continuity Counselling emotionally-affected people Establishing and managing emergency financial relief schemes Managing environmental rehabilitation programs Managing overwhelming demand Management structure Providing immediate emergency accommodation Providing personal support Roles and responsibilities of agencies and organisations Repairing or replacing damaged public utilities, services and assets Surveying and assessing damage to public and private property
Planning outcomes may include	Emergency or disaster plans at national, state/territory, district/regional and local levels Support or functional plans developed at state/territory, district/regional and local levels for services such as: communications engineering evacuation health recovery/welfare transport Threat specific plans developed at state/territory, district/regional and local levels to deal with threats from hazards such as: cyclone emergency animal disease flood, water, public health fire hazardous materials marine pollution terrorism
Stages of evacuation include	Warning Withdrawal Shelter Reunion Return